130+ reports
Use prebuilt reports across Agreements, Benchmarks, Customer, Finance, Projects, Sales, and Service Delivery.
- 7 Power BI apps
- 6-15 report pages per app
- MSP-specific reporting
Business intelligence for ConnectWise
ConnectWise reporting that goes beyond canned views
Cognition360 transforms ConnectWise Manage data into 130+ interactive Power BI reports so mature MSPs can ask better questions without rebuilding spreadsheets or slowing down the PSA.
REPORTING LIBRARY
Start with the reports MSP leaders already need
The source reporting page emphasizes day-one value: a broad report library, a ConnectWise-optimized warehouse, and deeper drill-down than native PSA reporting.
REPORTING LIBRARY
Cognition360 UI Placeholder
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The source reporting page emphasizes day-one value: a broad report library, a ConnectWise-optimized warehouse, and deeper drill-down than native PSA reporting.
24h
24h
94%
Coverage
12
Health
3x
Impact
Dedicated data warehouse
Run analytics from a star-schema data warehouse optimized for ConnectWise Manage instead of loading the production PSA.
- Historical data model
- Fast drill-down
- Less reporting strain
Executive-ready views
Give owners, finance leaders, and operations teams consistent reporting for profitability, delivery, and planning conversations.
- Board-level views
- Peer group reporting
- Operational dashboards
REPORTING FLOW
From ConnectWise data to decisions leaders can use
Reporting should not stop at a chart. Cognition360 helps teams move from raw PSA data to reports that explain where performance is changing.
- 01
Extract ConnectWise data
Bring ConnectWise Manage entities such as agreements, tickets, projects, time entries, customers, and teams into the C360 data model.
- 02
Model it for BI
Use a purpose-built warehouse and dimensional model designed for historical ConnectWise reporting.
- 03
Explore reports
Work through curated Power BI apps instead of building every report from scratch.
- 04
Drill to root cause
Move from summary metrics into the customers, agreements, tickets, or teams creating the number.
- 05DATA TO ACTION
Course-correct
Use the insight to adjust agreements, staffing, service delivery, projects, or client conversations.
POWER BI DELIVERY
Built for ConnectWise MSPs that have outgrown PSA reporting
Cognition360 is intentionally specific: ConnectWise Manage is the data source, and Power BI is the reporting surface. That makes it a strong fit for MSPs already committed to ConnectWise and Microsoft BI workflows.
ConnectWise-only is a filter, not a footnote.
Agreements
Analyze MRR, margin, agreement products, and profitability trends.
Customer
Roll up customer profitability, interactions, CSAT, and review context.
Projects
Evaluate active and closed project profitability and labor performance.
Service Delivery
Track ticket lifecycle, technician efficiency, utilization, and common issues.
Finance and benchmarks
Monitor financial goals, peer comparisons, and executive reporting views.
POWER BI DELIVERY
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ConnectWise-only is a filter, not a footnote.
24h
24h
94%
Coverage
12
Health
3x
Impact
CONNECTWISE MSP?
See what your PSA data has been trying to tell you.
Book a Cognition360 demo to explore Power BI reporting built specifically for ConnectWise Manage.