ScalePad

Partner Stories

Customer proof from MSPs using ScalePad to make client value easier to see, explain, and expand.

40 stories

40 stories

Customer Proof

How Optimized IT Improves Forecasts & Budgets With a Unified Customer Success Tool
Partner storyDecember 12, 2025

How Optimized IT Improves Forecasts & Budgets With a Unified Customer Success Tool

See how OptimizedIT replaced scattered notes and disconnected tools with a single platform for account management — and scaled client engagement in the process.

Lifecycle ManagerCustomer SuccessQBRs
Brittany McDougall
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How Alt-Tech Turned Quoting Into a Competitive Advantage with Quoter
Partner storyJune 24, 2025

How Alt-Tech Turned Quoting Into a Competitive Advantage with Quoter

Founded in 2006, Alt-Tech is a Canadian-owned and operated MSP focused on helping organizations stay secure, agile, and operationally strong.

QuoterQuoting
Brittany McDougall
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TelcoCentric saves “thousands of dollars” with Quoter’s SupplierSync and API
Partner storyJune 12, 2025

Telco Centric saves “thousands of dollars” with Quoter’s Supplier Sync and API

Outdated quoting methods slow down your sales cycle, but it's not until you adopt a modern solution that you’ll see how much money you’ve been leaving on the table.

QuoterQuoting
Evan Pappas
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The game-changer behind ITECH’s shift to results-based growth
Partner storyJune 2, 2025

The game-changer behind ITECH’s shift to results-based growth

Developing a sales process that goes beyond the basics and incorporates data from all parts of the business can be a challenge.

Lifecycle ManagerCustomer SuccessGrowth
Brittany McDougall
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How DLC Tech Found Its Strategic Edge with ScalePad
Partner storyMay 27, 2025

How DLC Tech Found Its Strategic Edge with ScalePad

Since 2006, DLC Technologyhas grown from a healthcare-focused consultancy into a full-service managed IT provider supporting high-uptime industries like healthcare, legal, and manufacturing.

Lifecycle ManagerQuoting
Brittany McDougall
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Curatrix-and-Lifecycle-manager
Partner storyMay 26, 2025

How Curatrix Technologies evolved from a reactive MSP to A proactive MSP

Curatrix Technologies used Lifecycle Manager to take their MSP business from reacting to client problems to being proactive about preventing issues.

Lifecycle ManagerCustomer SuccessQBRs
Evan Pappas
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ScalePad Quoter logo with the Arclight Group logo
Partner storyJanuary 20, 2025

How Quoter Helps Arc Light Group Stay Compliant with Insurance Requirements

Discover how Quoter helped Arc Light Group stay compliant with emerging insurance requirements and reduced their MSP’s liability.

QuoterQuotingCompliance
Peter Martens
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How Alt-Tech increased client engagement and saved 6 hours per week with revamped QBR reporting
Partner storyJanuary 6, 2025

How Alt-Tech increased client engagement and saved 6 hours per week with revamped QBR reporting

Kendra Schaber spent hours each week creating slide decks for client meetings. She knew there was a problem when she saw her clients’ eyes glaze over while she was presenting.

Lifecycle ManagerCustomer SuccessQBRs
Evan Pappas
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Wilkins IT and Quoter Case Study
Partner storyDecember 18, 2024

Wilkins IT Solutions consolidated its sales process into one step with Quoter

By harnessing Quoter’s integrations for PSA, distributors, e-signature, and online payments, even junior staff at Wilkins IT Solutions can prepare quotes in minutes.

QuoterQuoting
Scott Bauer
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Advanticom is powering continuous service improvement
Partner storyDecember 6, 2024

Advanticom is powering continuous service improvement

Pittsburgh-based Advanticom is using Cognition360 to drive continuous improvement in services delivered to customers, as well as major improvements in operational efficiency and profitability.

Cognition360Customer SuccessProfitability
Evan Pappas
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Cognition360 helps high-growth MSP NexusTek achieve more with less
Partner storyDecember 6, 2024

Cognition360 helps high-growth MSP Nexus Tek achieve more with less

Now with more than 320 employees, Nexus Tek has grown rapidly to its current position as one of the top 25 MSPs worldwide.

Cognition360Customer SuccessGrowth
Evan Pappas
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Cognition360 LIVE pilot delivers the goods for FXTI
Partner storyDecember 6, 2024

Cognition360 LIVE pilot delivers the goods for FXTI

From its base in Quebec, Canada, FXTI provides wide and deep consulting and managed services to both medium and large customers, with special expertise in servicing the Quebec Mining industry.

Cognition360Customer Success
Evan Pappas
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ScalePad Products

See the products our partners use.

Explore the ScalePad products that support customer success, compliance, quoting, backup reporting, and business intelligence.