PRICING
Pricing that scales with your growth, not your headcount.
Five products. Transparent pricing. Start free on Lifecycle Manager and ControlMap — or book a demo and we'll scope the suite with you.
PLANS
Five products. Plans built for MSP growth.
Starting prices and plan structure for every product. Every plan includes open APIs, the native MCP server, and full access to our 20+ agent recipes.
Customer Success Platform
Your operating system for the MSP to MVP journey.
Pro starts at $250/mo
- Free — $0/mo for one client; prove the motion before you expand
- Pro — $10/client/mo for discovery, planning, reporting, and asset visibility
- X — $25/client/mo for health analytics, budgets, deliverables, meetings, and alignment
All plans require a 12-month contract term.
MSP-native vCISO & GRC
From server room to boardroom.
Essentials starts at $99/client
- Free — $0/mo, one framework, discovery-grade assessments
- Essentials — $99/client/mo, single-framework depth
- Pro — $299/client/mo, multi-framework audit-grade, CMMC tools, Trust Portal
ControlMap pricing maps cleanly to a billable compliance service, not a back-office software fee.
MSP-native quote-to-cash
Proposal, contract, and payment in one email.
Unlimited users on every plan
- Basic — $149/mo, 35 quotes/mo
- Standard — $289/mo, 75 quotes/mo
- Pro — $429/mo, 150 quotes/mo
- Enterprise — $569/mo, 200 quotes/mo
- One-time activation — $495, structured onboarding
Every Quoter plan includes unlimited users. Activation includes guided onboarding with the Success Team.
Backup SLA & compliance platform
Backup truth without the noise.
Flat rate — 30 clients, grows with your portfolio
- Current model — $240/mo flat (30 clients), +$80 per 10 clients
- Per-client model — $8/client/mo, blocks of 10 — rolling out now
- One-time onboarding — $495, three-part launch with Customer Success
Backup Radar bills only for clients actively being monitored, with onboarding handled as a structured launch.
Business intelligence for ConnectWise
Hindsight is 20/20. The future is 360.
Up to 25 active ConnectWise PSA users
- From $449/mo — Up to 25 active ConnectWise PSA users
- Tiered by PSA users — 50 / 100 / 200+ — contact sales for larger teams
Each active Cognition360 user also requires a Microsoft Power BI license managed through Microsoft licensing.
INCLUDED WITH EVERY PLAN
Your ScalePad stack is programmable by default.
Every paid subscription includes open API access, a native MCP server, and the agent recipes our Partners are already running. Your tools talk to AI out of the box — no upgrade, no separate SKU.
Open APIs
Core (ScalePad OS), ControlMap, Quoter, and Lifecycle Manager (LM Pro+). OpenAPI 3.1 spec with an active changelog.
Native MCP server
Works with Claude, Cursor, VS Code, and any MCP-compatible tool. No adapter code to write.
20+ agent recipes
Production-ready workflows — QBR decks in two minutes, workstation refresh planning, compliance evidence collection.
Platform support
Help Center, full developer docs at developer.scalepad.com, and live support on every paid plan.
QUESTIONS
Everything you were going to ask.
Pricing, plans, and the small print — in plain English.
Is there a free trial?
Lifecycle Manager Free and ControlMap Free are permanent free tiers — evaluate at full product depth with no time limit. For Quoter, Backup Radar, and Cognition360, book a demo and we'll get you into a working environment with your own data.Do I have to buy the whole suite?
No. Every product stands alone and you can start with just one. Most Partners begin with Lifecycle Manager and ControlMap, then expand from there — bundling products together unlocks additional value as your practice grows.What does per-client actually mean?
For ControlMap and Lifecycle Manager, you pay for the clients you're actively managing in that tool — not every client in your PSA. Add or remove clients as the relationship changes; the bill follows.How does per-client licensing work on Lifecycle Manager?
Per-client licensing is available on Lifecycle Manager Pro and X, added in blocks of 5. Pricing varies by plan — see the Lifecycle Manager pricing page for the breakdown. Clients who need strategic planning are typically the best fit for Lifecycle Manager X.What's the onboarding fee for?
Quoter and Backup Radar include a one-time $495 activation that buys structured onboarding with our Customer Success team — templates configured, integrations wired, SLAs mapped. Partners tell us it's the reason those products stick.How do contracts work?
Monthly billing on a 12-month term for most products. Multi-year discounts are available on Backup Radar and on request elsewhere. Talk to sales if you need custom terms.What's not included?
Microsoft Power BI licenses for Cognition360 users are managed through Microsoft's own licensing — separate from your ScalePad subscription. Everything else listed on this page is in the plan price.Can I change plans or cancel mid-term?
You can upgrade at any point. Downgrades and cancellations are handled at renewal. Reach out to your Customer Success Manager and we'll work through the options.Do you offer nonprofit or educational pricing?
No published discount today. We handle nonprofit and educational programs case-by-case — reach out to sales and we'll see what makes sense for your organization.How does billing work — currency and payment methods?
Billed in USD. Card on file or invoicing depending on plan and region. Your Customer Success Manager can set you up with whatever fits your finance workflow.
STILL WEIGHING IT?
Let's scope the stack with your clients in mind.
A 30-minute call with someone who's seen a thousand MSP configurations. No slides unless you want them.