Security
Security is woven into ScalePad's DNA.
With SOC 2 Type II compliance, SOC 3 reporting, and ISO 27001 certification, ScalePad is committed to securing partner and client data.
Certified and audited
Independent security assurance, visible at a glance.
ScalePad maintains independently reviewed security and compliance programs so MSPs can bring stronger proof into client conversations.
- SOC 2 Type II
Controls designed for security, availability, processing integrity, confidentiality, and privacy.
Audited controls - ISO 27001
A certified Information Security Management System for managing sensitive information through people, process, and technology.
Certified ISMS
Security program
How ScalePad protects partner and client data.
Source-faithful migration of the legacy security page, tuned into the new ScalePad page system.
Why SOC 2 and ISO 27001 matter
Data security is paramount for MSPs, clients, and vendors like ScalePad. Our SOC 2 Type II, SOC 3, and ISO 27001 certification status means independent auditors have validated our security controls, protocols, and processes.
As a SOC 2 Type II-compliant organization, ScalePad has implemented controls and processes designed to secure client data, ensure system availability, process data accurately, maintain confidentiality, and uphold privacy. These measures reduce the likelihood of a data breach occurring.
ISO 27001 certification involves implementing an Information Security Management System (ISMS): a systematic approach to managing and securing sensitive information across people, processes, and IT systems using risk management.
Benefits for MSP partners
By working with SOC 2 Type II compliant and ISO 27001 certified vendors, your clients' data is secured in infrastructure based on industry-leading best practices. This helps reassure clients that their data is managed under relevant regulations, such as HIPAA, GDPR, or PCI DSS, depending on their industry.
ScalePad empowers MSPs to provide reliable, secure, and compliant solutions. Our compliance certifications help demonstrate your commitment to client security, privacy, and compliance requirements.
Benefits for your clients
When customers entrust their data to you, they expect a trustworthy and reliable partner. Working with a SOC 2 Type II and ISO 27001 certified vendor like ScalePad can strengthen relationships, assist compliance needs, and differentiate your MSP from the competition.
Reporting
If you have any concerns or would like to report a potential vulnerability, contact security{@}scalepad{.}com. Please follow industry best practices when reporting vulnerabilities.
Requesting a SOC 2 report
Sending the report requires a signed legally-binding NDA to be in place. Please contact your ScalePad Partner Development team member for more information.
Fingerprint: 35F6 520F B068 96F2 E144 E84F EC3D A4C5 B1CF 4FFD. Use PGP to protect communication; our public PGP key is available from the security team.
How did ScalePad do it?
ScalePad used ControlMap to simplify our own compliance journey.
The same multi-tenancy and templated frameworks that helped ScalePad get multiple products compliant can help MSPs manage compliance for their own clients.