Release notes, product improvements, integrations, and platform work from across ScalePad.
94 updates
MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.
ControlMap AI brings contextual AI assistance into ControlMap to help MSPs move compliance work forward with draft content, recommendations, and guided next steps.
Until now, AI has been great at helping you think : summarizing data, generating insights, and answering questions. But when it comes to actually doing the work ? That’s where things break down.
This is a big step in the rollout of a better way to manage backup monitoring in Backup Radar.
Lifecycle Manager now integrates with Acronis, giving MSPs another way to bring critical device data into a single system built for lifecycle planning, reporting, and customer conversations.
Security awareness data is valuable, but it’s hard to translate into an executive-level story during a QBR.
If your MSP “lives in PSA bundles,” quoting can quickly turn into a frustrating choice: rebuild bundles in a separate tool, or give up on a modern quoting experience to keep billing and contracts accurate.
MSPs already have plenty of signals that suggest how a client feels, such as aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.
Ignition 2026 was ScalePad’s future-focused virtual gathering built around this year’s theme: Success Unlocked and the idea that MSPs who stay ahead of changing compliance demands, rising customer expectations, and prac…
QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.
As a cold chill settles upon the north of the land, the moonless solstice approaches with the nights growing ever longer… the ScalePad team has our last updates of the year for Cognition360!
We’ve launched a new integration with Liongard that makes it easier than ever to keep your asset lists accurate and actionable in Lifecycle Manager, especially for managed Chromebooks.
