Release notes, product improvements, integrations, and platform work from across ScalePad.
34 updates
MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.
ControlMap AI brings contextual AI assistance into ControlMap to help MSPs move compliance work forward with draft content, recommendations, and guided next steps.
This is a big step in the rollout of a better way to manage backup monitoring in Backup Radar.
If your MSP “lives in PSA bundles,” quoting can quickly turn into a frustrating choice: rebuild bundles in a separate tool, or give up on a modern quoting experience to keep billing and contracts accurate.
QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.
As a cold chill settles upon the north of the land, the moonless solstice approaches with the nights growing ever longer… the ScalePad team has our last updates of the year for Cognition360!
We’ve rolled out improvements to Quoter’s Quote Templates that make building and editing quotes faster and more intuitive.
Behind the scenes, the Quoter team has been working at improving our Reporting capabilities, and we’re ready to share our work with our Quoter Partners.
Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.
We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.
Not quite as many updates as we had in June, but our September update has new data / columns / pages / filters on several reports that add useful capabilities. Read on to get the details!
Creating accurate, consistent, and professional quotes just got a whole lot easier.
