COMPANY
Built for the MSPs rewriting what managed services means.
ScalePad makes the operating system, the methodology, and the community that turn MSPs into the partner their clients never want to lose. Twelve thousand of them already run on it.
WHY WE EXIST
Make every MSP irreplaceable to every client they serve.
We believe the MSP who makes their work visible wins. That's a different business than keeping the lights on — and it needs a different operating model. Building it is the work.
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- Partners globally
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- Countries
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- New Partners every day
THE STORY
One company, built on purpose.
ScalePad started in 2015 as Warranty Master — one sharp idea about hardware lifecycle. The idea got bigger. Clients were asking their MSPs for more than uptime; they wanted a partner who could see the whole picture. One product couldn't deliver that. So we assembled it. Hardware asset management in 2018. Backup monitoring in 2021. Business intelligence, compliance, and quote-to-cash through 2023. Digital work analytics in 2026. Each acquisition added a layer of the MSP operating model that MSPs were being forced to build themselves — and the platform underneath keeps them connected. The result isn't a feature catalog. It's a company that takes the MSP opportunity seriously enough to build the tools, the methodology, and the community to capture it.
- 2015Warranty Master founded
- 2018Platform expands into hardware asset management
- 2020Rebranded to ScalePad
- 2021Integrity Growth Partners invests; Backup Radar joins
- 2022Lifecycle Manager launches
- 2023ControlMap, Cognition360, and Quoter join the suite
- 2026Produce8 joins
HOW WE OPERATE
Four principles, run daily.
Not wall art. The operating rules we hire for, ship with, and course-correct against.
Build Trust
Show respect, take responsibility, and act with integrity. Earn trust by doing the right thing — especially when it isn't easy.
Find a Better Way
Improve 1% every day. Stay curious. Challenge norms. Change is a feature, not a disruption.
Create Masterful Experiences
Treat every interaction — with Partners, clients, and each other — as a thing worth doing well. Excellence is the baseline.
Enjoy the Ride
Celebrate wins. Bring energy. Great teams build great products — and a team that's having fun builds faster.
ENVIRONMENT
A practical commitment to sustainability.
ScalePad supports reforestation with veritree and gives partners simple ways to plant trees through Lifecycle Manager activity and protection programs.
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- Total trees
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- Tonnes of CO2 sequestered
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- Acres reforested
- veritree Restorative Coalition
ScalePad works with veritree to track, verify, and monitor trees planted in the field with transparent project reporting.
Founding member - LifecycleLifecycle Manager activities
ScalePad partners can plant trees through Lifecycle Manager activity and see the environmental impact connected to their MSP.
Partner impact - ProtectionProtection programs
Infrastructure Protection and Workstation Assurance help partners protect client hardware while contributing to reforestation.
Trees with coverage
LEADERSHIP
The team on the other end of the roadmap.
Operators, builders, and MSP veterans. The people accountable for every decision that shows up in your stack.
- Chris DayChief Executive Officer
Technology leader, strategist, and investor active in the MSP industry since 2002. Has led, acquired, and exited multiple MSP businesses.
- Chantelle TurtonChief People Officer
Builds high-performance teams. Partners with leaders to simplify work, engage people, and deliver results at scale.
- Ryan SigouinChief Revenue Officer
Twenty years in MSP as Owner, Senior Executive, and Investor. Built two of Canada's strongest MSP brands before joining ScalePad.
- Mike WalshChief Product Officer
Co-founded Quoter and wrote the first line of code at IT Glue. Drives the platform vision and strategic execution across every product in the suite.
- Brandon PetersonChief Technology Officer
Leads ScalePad's engineering organization and platform architecture.
- Denes PurnhauserChief Strategy Officer
Fifteen years building and executing growth strategies. Revolutionizes how MSPs interact with their clients by combining people, processes, and technology.
- Zach KellarChief Financial Officer
Financial leadership across Jungle Scout, Troon, and Keap. Aligns business goals with sustainable growth at ScalePad.
- Luis GiraldoChief Evangelist
MSP veteran who owned and operated his own technology companies for 15 years. Helms ScalePad's Partner Success organization and thought leadership.
- Andrew HastingsSVP Marketing
Award-winning SaaS marketing executive. Work featured in USA Today, Forbes, AdWeek, and The Economist.
- Greg ElliottSVP Customer Success
Fifteen years leading customer success at Vision Critical, PatSnap, and Loopio. Focused on delivering value in every client interaction.
- Aaron KennedyVP Operations
MSP operator turned consultant turned CEO of Cognition360, which he led through its acquisition by ScalePad.
- Matthew WatersVP Demand Generation
Twenty years driving transformative growth in global tech organizations. Connects MSPs with the solutions that move their business forward.
RECOGNITION
In good company.
A handful of the awards and recognition that landed in ScalePad's corner lately.
WHAT STANDS BEHIND US
Trusted with the data behind every ScalePad workflow.
MSPs run their client relationships on ScalePad. We earn that with the infrastructure, the reliability, and the people to back it.
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- Backups monitored
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- Assets managed
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- Rocketeers
CAREERS
We call them Rocketeers.
230+ of them, building the operating system MSPs hire to run their business. If you want to work on software that actually ships and actually matters to the people using it, that's the job.
Careers
See the teams, perks, and open roles.
The careers page now owns current postings and the full story on how ScalePad hires, supports, and grows the team.
Browse open roles