Release notes, product improvements, integrations, and platform work from across ScalePad.
16 updates
MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.
Lifecycle Manager now integrates with Acronis, giving MSPs another way to bring critical device data into a single system built for lifecycle planning, reporting, and customer conversations.
Security awareness data is valuable, but it’s hard to translate into an executive-level story during a QBR.
MSPs already have plenty of signals that suggest how a client feels, such as aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.
Ignition 2026 was ScalePad’s future-focused virtual gathering built around this year’s theme: Success Unlocked and the idea that MSPs who stay ahead of changing compliance demands, rising customer expectations, and prac…
QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.
Your QBRs should drive pipeline, not extra admin work. Today, we’re rolling out a major upgrade to Lifecycle Manager that turns roadmap conversations into real, trackable sales opportunities in your PSA, plus a deeper HaloPSA integration to top it off.
The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.
HaloPSA Contracts are here! Following on from last month’s improved HaloPSA integration that brought the ability to create HaloPSA tickets and opportunities from inside Lifecycle Insights, the LCI development team has added the ability to bring in Contracts t…
HaloPSA shops using Lifecycle Insights, the ScalePad Lifecycle Insights development team has what you need – a revamped and vastly improved integration with HaloPSA that will speed your team’s workflow by allowing you
Cognition360 has released enhancements to five reports that provide your MSP with improved analysis of your operations and financial measures, including four of our core reports.
ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.
