ScalePad

ScalePad workflows

Connect Lifecycle Manager to the next action.

ScalePad products work together across planning, quoting, backup oversight, and compliance evidence so MSPs can move from insight to action without rebuilding context in another tool.

Insight

Spot the next client action in the product where the signal appears.

Handoff

Move context to the next ScalePad product without rebuilding the story.

Follow-through

Keep the commercial, operational, or compliance outcome connected.

Planning to revenue

Lifecycle Manager + Quoter

Create a quote directly from a Lifecycle Manager initiative and keep the quote linked to the originating client and roadmap recommendation.

Lifecycle Manager and Quoter connect planning with execution so MSPs can turn an approved initiative into an active quote without losing the client context behind the recommendation.

When the workflow starts in Lifecycle Manager, Quoter can use the contacts already associated with that client and attempt to match them against connected PSA records such as ConnectWise or HaloPSA. If no stronger match exists, Quoter falls back to the contact data available from Lifecycle Manager.

The result is a cleaner path from client recommendation to commercial follow-through: less context switching, better visibility, and a tighter connection between roadmaps and revenue.

Lifecycle Manager roadmap initiative with a linked Quoter quote panel.
Lifecycle Manager roadmap initiative showing linked Quoter quotes inside the planning workflow.
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Create quotes from initiatives

Start a new Quoter quote directly from a Lifecycle Manager initiative.

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Use client contacts

Use existing Lifecycle Manager client contacts to speed up quote setup.

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Keep the quote linked

Automatically link the quote back to the originating initiative after sync.

Planning to protection

Lifecycle Manager + Backup Radar

Surface backup monitoring context inside Lifecycle Manager so teams can spot devices that exist in planning but are not yet covered in Backup Radar.

Connecting Backup Radar with Lifecycle Manager adds backup monitoring insights directly inside client planning, making it easier to identify devices that are not configured for monitoring.

MSPs can quickly identify backup coverage gaps across servers, workstations, and virtual machines, helping teams catch blind spots earlier and bring stronger backup visibility into client reviews.

This extends Lifecycle Manager's client view with backup context, giving teams a more complete picture of where devices are protected and where remediation is still needed.

Lifecycle Manager

Customer Success Platform

Backup Radar

Backup SLA & compliance platform

These workflows connect ScalePad products around a shared client outcome, so planning, operations, sales, and compliance teams can act from the same context.

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Bring backup insights into planning

See backup monitoring context where roadmap and client review conversations happen.

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Find unprotected devices

Spot devices without backup monitoring coverage, not just backup job results.

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Speed up service reviews

Identify backup gaps during onboarding and ongoing client service reviews.

Setup requirements

  • -Backup Radar API key
  • -Paid Backup Radar account
  • -Free or paid Lifecycle Manager account
Lifecycle Manager Workflows | ScalePad