Lifecycle Manager integration
Simplesat
Lifecycle Manager + SimpleSAT
SimpleSAT is a customer satisfaction platform that helps service teams collect CSAT feedback through simple, automated surveys—so you can consistently understand how customers feel about the support you provide.
Turn customer satisfaction into a metric you can track and improve. With the SimpleSAT integration, Lifecycle Manager brings client-level CSAT scores and trends into your Client Analytics Dashboard—so you can quickly understand how clients feel, prioritize the right follow-ups, and measure the impact of service improvements over time.
This integration gives MSPs seamless access to CSAT data inside Lifecycle Manager, making it easier to connect satisfaction to service delivery and act before small issues become bigger problems.
Legacy integration content
What is SimpleSAT?
SimpleSAT is a customer satisfaction platform that helps service teams collect CSAT feedback through simple, automated surveys—so you can consistently understand how customers feel about the support you provide.
Why Lifecycle Manager + SimpleSAT?
This integration gives MSPs seamless access to CSAT data inside Lifecycle Manager, making it easier to connect satisfaction to service delivery and act before small issues become bigger problems.
With SimpleSAT connected, you get:
- Client-level CSAT and NPSscores in your Client Analytics Dashboard
- CSAT and NPS trends over time so you can see how satisfaction changes as you improve service delivery
- Real-time visibility that helps you identify unhappy clients earlier and focus on retention-driving conversations
How to integrate SimpleSAT + Lifecycle Manager?
Need detailed setup steps? See the help article - Integrating with SimpleSAT.