Weekly Live Stream Podcast
A weekly live stream podcast with ScalePad's Luis Giraldo.
Luis sits down with MSP operators, channel leaders, and industry insiders for candid conversations about growth, leadership, client value, service delivery, finance, and the pressure points MSPs rarely talk through in public.
Start Here
A quick intro to the series, why Luis hosts it, and what MSP leaders can expect from the weekly conversations.
Past Episodes
92 episodes
Episode 32
Jun 8, 2024 · Juan Fernandez, Summit Holdings
It's an absolute pleasure to *finally* welcome Juan Fernandez to MSP Confidential. I've been asking him for months! He teased me with this incredible topic and I couldn't say no...
Episode 31
Jun 1, 2024 · Antwine Jackson, Enitech
Through all my years in business, there's this interesting thread: "evolving with the times." Whether you call it "next-gen MSP" or simply "adapting to change," it seems more obvious now when businesses are stuck in their old ways. Not only is this an inherent challenge for MSPs, but being change agents for clients is also a fascinating challenge.
Episode 30
May 25, 2024 · Dayton Turner, Ooma Labs
Dayton Turner, VP of Ooma Labs, will join the livestream tomorrow.
Episode 29
May 11, 2024 · Brian Hoppe, Brian Hoppe Coaching
Brian Hoppe will be on the livestream this week, and boy, am I excited about this topic. There's a stereotype that "getting help" is a weakness, but this couldn't be further from the truth. There is absolutely a learning mindset required, however.
Episode 28
May 4, 2024 · Bob Burg, The Go-Giver
I'm excited to welcome Bob Burg to the livestream this week. Bob is the coauthor of the international best-seller "The Go-Giver". I'm excited to unpack the ideas behind the Five Laws of Stratospheric Success, and how they may help MSPs unlock a whole new level of engagement with clients.
Episode 27
Apr 26, 2024 · Chris Do, The Futur
On this special episode of MSP Confidential, I sat down with @ChrisDo, creative, YouTuber, and founder of @thefutur to discuss a variety of topics he has mastered and explored in depth through his channel. These things, really, are about people, mindset, and human connection, and so they're extremely relevant to the MSP and IT services provider community.
Episode 26
Apr 20, 2024 · Wayne Selk, CompTIA
This week I welcome Wayne Selk to the livestream! Wayne is the VP of Cybersecurity Programs at CompTIA. As someone who has attended his CompTIA workshops in the past, there is always something the industry can learn—and improve—about the way we assess and manage risk in our organizations.
Episode 25
Apr 13, 2024 · Matthew Bookspan, Blacktip IT Services
I'm thrilled to have Matthew on the livestream this week. Over the last decade, we've had our own 'stream' of conversations on everything from pricing and business models to productization and change.
Episode 24
Apr 6, 2024 · Joe Markert, Transformative
Joe Markert joins the livestream this week, as we double-click into his concepts around "Business Transformation as a Service". I'm excited to unpack this topic as the relationship between MSPs and their clients continues to evolve into a true partnership.
Episode 23
Mar 23, 2024 · David Weeks, N-able
This week I welcome David Weeks to the livestream. "Weeksy," as I call him, is one of my favorite people in the channel. He's simply a consummate pro who cares deeply about MSP success. With an uncanny memory for names and the entire history of any MSP he's ever worked with, it's no wonder his Community and Partner Experience role fits like a glove.
Episode 22
Mar 16, 2024 · MJ Shoer, Global Technology Industry Association (GTIA)
It's my absolute pleasure to welcome MJ Shoer to the livestream this week. MJ is the Chief Community Officer at CompTIA, and I caught up with him at the Communities & Councils Forum event in Chicago to discuss the various ways that CompTIA is serving our industry.
Episode 21
Mar 9, 2024 · Kyle Spooner, NinjaOne
I'm delighted to welcome Kyle Spooner to the livestream this week! MSPGeek has become an invaluable community for so many in the space, and I'm keen to dig into the MSPGeek history and chat about the experience that was putting on a first conference in 2023.
