Weekly Live Stream Podcast
A weekly live stream podcast with ScalePad's Luis Giraldo.
Luis sits down with MSP operators, channel leaders, and industry insiders for candid conversations about growth, leadership, client value, service delivery, finance, and the pressure points MSPs rarely talk through in public.
Start Here
A quick intro to the series, why Luis hosts it, and what MSP leaders can expect from the weekly conversations.
Past Episodes
92 episodes
Episode 20
Mar 2, 2024 · Trevor Turner, R.K. Black
I have the pleasure of speaking with Trevor Turner of R.K. Black this week. Not only is Trevor a wealth of knowledge on all things MSP, but I really love the way he articulates ideas and unpacks processes in a way that everyone can learn from him.
Episode 19
Feb 24, 2024 · Victoria Petriw, Conversion.com
This week, I have the pleasure of welcoming Victoria Petriw, EVP NA for Conversion.com. She was once a client of my MSP's, and I had the unique perspective of seeing her role evolve through the process of an international acquisition and merger.
Episode 18
Feb 17, 2024 · Kevin Damghani, ITPartners+
We're in Punta Cana, DR for NerdioCon this week, and I had the pleasure of catching up with Kevin Damghani of ITPartners+ as we get into some of his growth story, M&A strategy, and execution mindset—or as he puts it, 'getting out of the weeds'—as critical drivers of ITPartners' success.
Episode 17
Feb 3, 2024 · Martin DesRosiers, Lyra Technology Group
OK, so I've known Martin for well over a decade, so be forewarned, his journey may very well take us through unexpected rabbit holes, including coffee, crypto, sneakers, and, yes, tacos. While we could talk about Tacos for hours, we'll—try to—keep this MSP Confidential to some IT-centric topics.
Episode 16
Jan 27, 2024 · Dawn Sizer, 3rd Element Consulting
My interview with Dawn Sizer, CEO of 3rd Element Consulting, covers a broad range of topics relevant to the MSP (Managed Service Provider) industry, with a particular focus on the intersection of MSP operations and law enforcement verticals, as well as broader business considerations. Here's a summary of the key points discussed:
Episode 15
Jan 20, 2024 · Carlson Choi, Cork
This interview with Carlson Choi, CEO of Cork, covers several critical points regarding the challenges and solutions in cyber insurance for MSPs. Here's a summary of the key topics discussed:
Episode 14
Jan 13, 2024 · Rob Rae, Pax8
In the latest episode, I had the honor of discussing with Rob Rae, a seasoned figure in the MSP space, where we delved into the significant opportunities within the Managed Service Provider (MSP) ecosystem. We kicked off the conversation by paying homage to Mike Cullen of N-able, whose recent passing marked a profound loss for our community. Reflecting on…
Episode 13
Jan 6, 2024 · Michael Goldstein, LAN Infotech
Kicking off the first MSP Confidential of 2024, I had the pleasure of welcoming Michael Goldstein from LAN Infotech to the show. As an executive passionate about the MSP community, growth, and partner relationships, my conversation with Michael offered a treasure trove of insights that are essential for any MSP looking to navigate the ever-evolving tech…
Episode 12
Dec 23, 2023 · Joel Abramson, Top Down
In this captivating episode of MSP Confidential, we dive deep into the world of mergers and acquisitions (M&A) and corporate development within the MSP landscape, featuring an insightful discussion with Joel Abramson, a partner at Top Down and a seasoned veteran in the MSP industry. Joel shares his extensive experience in M&A, highlighting his journey from…
Episode 11
Dec 16, 2023 · Ryan Sigouin, ScalePad
In the latest episode of MSP Confidential, I sat down with Ryan Sigouin, our COO at ScalePad, who brings over two decades of MSP experience and a wealth of knowledge from his tenure in the industry, including leading a dozen-plus acquisitions and growing a team to over 250 across seven locations. This episode dives deep into the nuances of mergers and…
Episode 10
Dec 12, 2023 · Dan Fox
New to ScalePad's ControlMap? Join Luis as he interviews ControlMap's founder as they discuss all things security compliance for MSPs and how ControlMap can make it easy.
Episode 9
Dec 9, 2023 · Ray Orsini, OITVOIP
Just had a fantastic chat with Ray Orsini, CEO of OITVOIP, diving deep into the world of VoIP, the critical importance of community within the MSP ecosystem, and much more. Ray shared his journey from being an MSP owner to transitioning into a vendor, emphasizing how his passion for community and technical innovation drove this shift. We geeked out over…
