Episode 68
2025 State of the Channel — with Carolyn April of GTIA
Apr 5, 2025 · Carolyn April, GTIA
2025 State of the Channel — with Carolyn April of GTIA
Weekly Live Stream Podcast
MSP Confidential
A weekly live stream podcast with ScalePad's Luis Giraldo.
Luis sits down with MSP operators, channel leaders, and industry insiders for candid conversations about growth, leadership, client value, service delivery, finance, and the pressure points MSPs rarely talk through in public.
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What is MSP Confidential?
A quick intro to the series, why Luis hosts it, and what MSP leaders can expect from the weekly conversations.
Past Episodes
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92 episodes
Episode 67
Build or Buy Marketing? — with Megan Killion
Mar 29, 2025 · Megan Killion, Pisces Growth
This week, I welcome Megan Killion to MSP Confidential—she strongly believes that building your own in-house marketing muscle beats outsourcing. Counterintuitive (as a marketing agency), right?
Episode 66
Young, Smart & in IT — with Emma Bookspan
Mar 15, 2025 · Emma Bookspan, Blacktip
Join me on MSP Confidential as I chat with Emma Bookspan, a sharp and driven young professional making waves in IT. Emma shares her journey with humor, humility, and insight, from setting up her first computers at 12 to earning Microsoft certifications and stepping into leadership. We discuss resilience in IT, automation’s impact on burnout, and how the…
Episode 65
MSPs: What the New GTIA Means for Your Business
Mar 1, 2025 · MJ Shoer, Global Technology Industry Association (GTIA)
MSPs: What the New GTIA Means for Your Business 🔹 Guest: MJ Shoer, Global Technology Industry Association (GTIA) 🔹 Host: Luis Giraldo, ScalePad
Episode 64
The Future of Backup: Why MSPs Need a BCDR Rethink Now
Feb 22, 2025
The Future of Backup: Why MSPs Need a BCDR Rethink Now
Episode 63
Preparing for the Win—with Tom Hermstad
Feb 15, 2025 · Tom Hermstad, HD Tech
I'm excited to welcome Tom Hermstad to MSP Confidential this week. A 30-year veteran of the MSP industry, Tom has reframed his practice — and his client conversations — around risk, security, and "preparing for the win."
Episode 62
The Future of MSP Success: Why Soft Skills Matter More Than Ever — with Dominic Vogel
Feb 8, 2025 · Dominic Vogel, Vogel Cyber Leadership & Coaching
In today’s fast-paced MSP industry, technical expertise isn’t enough—you need human leadership to build trust, retain top talent, and create high-performing teams. In this conversation, cybersecurity leadership expert Dominic Vogel (Vogel Cyber Leadership & Coaching - shares actionable insights on how MSP leaders can transform their teams into engaging,…
Episode 61
Risk, Innovation & Agility in Cyber—with Alex Dow
Feb 1, 2025 · Alex Dow, Mirai Security
Cybersecurity isn’t just about technology or eliminating risk—it’s about resilience, adaptability, and bold moves without unnecessary bureaucracy. Alex Dow of Mirai Security joins me this week to challenge conventional MSP thinking on risk, innovation, and business agility.
Episode 60
Cultural and Leadership Shifts in Cybersecurity—with Jason Makevich
Jan 25, 2025 · Jason Makevich, Greenlight Cyber
This week, I'm joined by Jason Makevich, Founder and CEO of Greenlight Cyber. Jason is passionate about empowering small businesses to improve their security, and on a mission to drive the cultural and leadership shift needed to ensure those SMBs have the best chance at it.
Episode 59
Long Live All the Mountains We Moved — with Nick Mehta
Jan 18, 2025 · Nick Mehta, Gainsight
“Long live all the mountains we moved” 🎤 Taylor Swift, “Long Live”
Episode 58
Digital Ghosts and Goblins—with Brian Miller
Jan 11, 2025 · Brian Miller, FusionTek
Brian Miller is the CEO of Seattle-based FusionTek, and I'm totally stoked to have him join MSP Confidential for a chat this Friday.
Episode 57
Turning Around an Unprofitable MSP—with Peter Kujawa
Dec 21, 2024 · Peter Kujawa, ConnectWise
This week, I welcome the incomparable Peter Kujawa to MSP Confidential!