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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

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Green gradient infographic with colorful stacked bars and labels reading AI Apps Used and Departments on the front, conveying usage metrics.
ArticleApril 28, 2026

SaaS Management: Uncover SaaS Waste, Shadow IT, and AI Usage

As clients continue to invest in SaaS applications and AI tools, expectations are shifting toward greater accountability, stronger governance, and clearer demonstration of value.

Lifecycle ManagerGrowthAsset Lifecycle
ScalePad
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Why-Should-My-MSP-Care-About-Asset-Lifecycle-Management
ArticleJuly 3, 2025

Why Your MSP Should Care About IT Asset Management Software

Find out what asset lifecycle management is, why MSPs should care, and the benefits it can bring to your clients and employees.

Lifecycle ManagerAsset Lifecycle
ScalePad
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IT Asset Management, Asset Lifecycle Management, Asset Monitoring, Asset Tracking
ArticleMay 8, 2025

2025 Update: Asset planning is your first step towards customer success

Effective asset management is a critical service MSPs offer their clients. And without strong asset planning, your clients are not prepared to handle problems or grow their business.

Lifecycle ManagerAsset Lifecycle
Evan Pappas
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5 Best Practices for IT Asset Management
GuideMay 8, 2025

2025 Update: 5 best practices for IT asset management

Modernizing your hardware lifecycle management process is challenging, especially as you scale. That’s why we’ve compiled a list of five IT asset lifecycle management best practices.

Lifecycle ManagerAsset Lifecycle
Evan Pappas
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Lifecycle Manager Essentials vs Pro: Choose the right plan for your MSP
ArticleJanuary 31, 2025

Lifecycle Manager Essentials vs Pro: Choose the right plan for your MSP

A key responsibility for MSPs is to plan for IT improvements and share those plans with their clients. These conversations can look very different depending on the client’s and MSPs maturity level. For emerging MSPs and…

Lifecycle ManagerAsset Lifecycle
Evan Pappas
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IT Asset Management Guide ITAM
GuideJuly 5, 2023

The Definitive IT Asset Management (ITAM) Guide

IT Asset Management (ITAM) is an important part of an MSP. Learn about what ITAM is from procurement to disposal to help manage your clients better.

Lifecycle ManagerCustomer SuccessAsset Lifecycle
Evan Pappas
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