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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

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Evolving your backup process: Why MSPs are shifting to SLAs and RPOs as their primary focus
ArticleDecember 9, 2025

Evolving your backup process: Why MSPs are shifting to SLAs and RPOs as their primary focus

Backup monitoring has long been a technical function: track job statuses, resolve failures, and keep things running. But the landscape has shifted. Now, backups aren’t just infrastructure. They’re business assurance…

Backup RadarBackupGrowth
Mike Vipond
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backup and data recovery
ArticleJuly 29, 2025

Backup and disaster recovery: Why it’s more than just data protection

Data loss and business disruptions are rising, making backup and disaster recovery (BDR) a critical focus for MSPs.

Backup RadarBackup
ScalePad
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3-2-1 backup rule
ArticleJuly 23, 2025

The 3-2-1 backup rule: A proven strategy for data protection and recovery

The 3-2-1 backup rule is a proven strategy for MSPs to protect client data and ensure fast recovery. It recommends keeping 3 copies of data, stored on 2 different types of media, with 1 copy offsite.

Backup RadarBackup
ScalePad
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3-2-1 Backup strategy for MSPs
ArticleJuly 17, 2025

The 3-2-1 backup rule: bounce back with data backup and recovery

Data loss happens—whether from cyberattacks, hardware failures, or human error. The 3-2-1 backup rule is a simple, effective strategy MSPs use to safeguard client data and ensure quick recovery.

Backup RadarBackup
Evan Pappas
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Save your MSP: Backup management saves more than just your data
ArticleMarch 31, 2025

Save your MSP: Backup management saves more than just your data

Backup failures can be disastrous for MSPs, leading to data loss, client churn, and reputational damage. To stay ahead, MSPs must take a proactive approach to backup verification, automation, and efficiency.

Backup RadarBackupAutomation
Evan Pappas
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Shining drawn graphic yellow gear icon connected to a three-way splitting process under it, with the right and left nodes represented by
ArticleOctober 2, 2024

3 Quoter Features That Accelerate Your Quoting Process

Handling quote creation while running a business can be a time-consuming and tedious process. Constant communication with potential clients can drain your resources and slow sales.

Backup RadarGrowthQuoting
Scott Bauer
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Why you need a Data Protection Strategy - yesterday
ArticleMay 24, 2024

Why you need a Data Protection Strategy - yesterday

Cyber attacks, natural disasters, critical power outages — all of these can impact your MSP’s ability to access crucial business data. When these events occur, you need a data protection strategy in place.

Backup RadarBackupSecurity
Evan Pappas
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Backup Disaster Recovery for MSPs
GuideJune 29, 2023

Backup disaster recovery: Why it matters and how to implement it

When a disaster occurs — such as a critical power outage, infrastructure failure, natural disaster, or cyberattack — your MSP must be ready. A backup disaster recovery plan is a must-have for MSPs.

Backup RadarBackup
Evan Pappas
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Power of Automation Backup Radar
ArticleJune 27, 2023

The power of automation: Backup Radar's role in MSPs

Manual backup monitoring is time-consuming, making automation essential for MSPs. Backup Radar streamlines operations by:

Backup RadarAutomationBackup
ScalePad
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Backup management leads to scaleability
ArticleJune 13, 2023

Improving backup management for MSP: The secret to scalability

Businesses depend on data, making robust backup management critical for continuity and security.

Backup RadarBackup
ScalePad
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Client relationship and backup monitoring
ArticleJune 6, 2023

Build stronger client relationships through backup monitoring

Trust is the foundation of MSP-client relationships. A single backup failure can break that trust, leading clients to switch providers.

Backup RadarBackup
Evan Pappas
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Backup compliance, backup monitoring, backup radar, automation,
ArticleMay 31, 2023

Backup compliance: Everything MSPs need to know

Backups are one of the most important pieces of your clients’ business infrastructure — that means backup services must be one of your MSP’s top priorities.

Backup RadarBackupCompliance
Evan Pappas
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