ScalePad
Backup Radar logo
Backup SLA & compliance platform

All signal, less ticket noise

Not every backup alert deserves a new ticket. Backup Radar helps technicians focus on urgent client backup issues by applying the SLAs you define, appending repeated alerts, and closing resolved backup tickets automatically.

WHAT CHANGES

Cut through backup alerts before they bury the team

Backup Radar turns backup monitoring from a noisy interruption stream into a clear operational workflow. Technicians get the right alerts in the right place, with repeated and solved issues handled automatically.

WHAT CHANGES

Backup Radar UI Placeholder

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Backup Radar turns backup monitoring from a noisy interruption stream into a clear operational workflow. Technicians get the right alerts in the right place, with repeated and solved issues handled automatically.

24h
24h
94%
Coverage
12
Health
3x
Impact

Cancel repeated noise

Auto-append repeat backup alerts so technicians are not chasing the same issue across multiple tickets.

  • Repeated alerts stay connected
  • Resolved alerts can close automatically

Escalate by SLA

Define success for each backup job, then surface the misses that actually need urgent attention.

  • Client-specific SLA rules
  • Actionable backup failures only

Work from the PSA

Route backup issues into the service workflow your team already uses instead of asking technicians to live inside every backup tool.

  • PSA-centered triage
  • Less context switching

BEFORE AND AFTER

Replace backup alert overload with focused triage

Before Backup Radar, technicians can be bombarded with well-intentioned backup notifications from PSAs and backup tools. With Backup Radar, repeated and solved alerts are appended or closed, success is defined per backup, and urgent work rises to the top.

The team spends less time sorting noise and more time fixing backup issues that matter.

Before

Technicians are interrupted by backup alerts that may not require action.

What improves

Repeated and solved alerts are grouped, appended, and closed automatically.

Before

Noise makes it harder to prioritize work and increases the chance of mistakes.

What improves

Backup workflows are organized around clear SLAs and actionable exceptions.

BEFORE AND AFTER

Backup Radar UI Placeholder

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The team spends less time sorting noise and more time fixing backup issues that matter.

24h
24h
94%
Coverage
12
Health
3x
Impact

READY?

Quiet the backup queue before it slows the team down.

See how Backup Radar helps MSPs automate backup ticket handling and focus on client-impacting work.