Release notes, product improvements, integrations, and platform work from across ScalePad.
6 updates
MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.
QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.
The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.
Cognition360 has released enhancements to five reports that provide your MSP with improved analysis of your operations and financial measures, including four of our core reports.
ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.
Making informed IT investment decisions can be challenging for any business, so MSPs need to know their clients to help them make the right call.
