ScalePad

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Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

113 updates
Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
Cognition360 screenshots on a red background representing the 2025 December Update.
EnhancementProductDec 17, 2025

Cognition360 December 2025 Updated Reports

As a cold chill settles upon the north of the land, the moonless solstice approaches with the nights growing ever longer… the ScalePad team has our last updates of the year for Cognition360!

Cognition360Reporting
Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
EnhancementProductNov 7, 2025

Drag ‘n’ Drop Quote Templates

We’ve rolled out improvements to Quoter’s Quote Templates that make building and editing quotes faster and more intuitive.

QuoterQuoting
Stylized graphic of Quoter New Reporting showing horizontal bar charts on a screen, set on a fuchsia background.
FeatureProductOct 21, 2025

Quoter Profitability Reporting

Behind the scenes, the Quoter team has been working at improving our Reporting capabilities, and we’re ready to share our work with our Quoter Partners.

QuoterQuoting
LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle
New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
Three Cognition360 screenshots on a red background representing updated reports.
FeatureProductSep 17, 2025

Cognition360 September 2025 Updated Reports

Not quite as many updates as we had in June, but our September update has new data / columns / pages / filters on several reports that add useful capabilities. Read on to get the details!

Cognition360Reporting
Yellow blocks stacking on a fuchsia backgrounding as a metaphor for adding Quoter Contract Blocks to a template or quote.
EnhancementProductSep 16, 2025

Quoter Content Blocks

Creating accurate, consistent, and professional quotes just got a whole lot easier.

QuoterQuoting
Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
Quoter logo on a fuchsia background above and ConnectWise PSA logo on a white background below linked with a plus sign, signifying an
EnhancementProductJul 10, 2025

Quoter & ConnectWise PSA: Smarter Recurring Line Items

Quoter’s ConnectWise PSA improvements create cleaner opportunities, reduce manual edits, and give MSP teams stronger recurring line-item margin visibility.

QuoterQuoting
Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
FeatureProductJul 9, 2025

Quoter’s New Line Item Editor

Our all-new drag-and-drop Line Item Editor is ready for the world, and creating quotes in Quoter is about to get even easier and more intuitive. You now have the capability to:

QuoterQuoting
Three yellow arrows pointing upwards representing the three updates to ScalePad Quoter described in this update post.
EnhancementProductJun 5, 2025

Quoter Three Pack Update

We're excited to roll out three powerful enhancements in Quoter: two in our Quote List, and one to Quote Reminders.

QuoterQuoting