ScalePad

Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

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Lifecycle Manager X Launch Banner
FeatureProductAug 26, 2025

The First Customer Success Platform for MSPs Is Here

The MSP industry has come a long way from the early days of break-fix. What started as a reactive, service-driven model has evolved into a more proactive and strategic discipline.

Lifecycle ManagerCustomer Success
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Quoter logo on a fuchsia background above and ConnectWise PSA logo on a white background below linked with a plus sign, signifying an
EnhancementProductJul 10, 2025

Quoter & ConnectWise PSA: Smarter Recurring Line Items

We’ve just Managed (see what I did there?) to roll out two improvements that tighten the handshake between Quoter and ConnectWisePSA, giving you cleaner opportunities, fewer manual edits, and rock-solid margin visibility.

QuoterQuoting
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Illustration showing a quote section being dragged and dropped to reposition it, representing the drag-n-drop functionality of Quoter's
FeatureProductJul 9, 2025

Quoter’s New Line Item Editor

Our all-new drag-and-drop Line Item Editor is ready for the world, and creating quotes in Quoter is about to get even easier and more intuitive. You now have the capability to:

QuoterQuoting
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Three yellow arrows pointing upwards representing the three updates to ScalePad Quoter described in this update post.
EnhancementProductJun 5, 2025

Quoter Three Pack Update

We're excited to roll out three powerful enhancements in Quoter: two in our Quote List, and one to Quote Reminders.

QuoterQuoting
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Ten documents in two files that represent the 10 updated reports in Cognition360 for June 2025.
EnhancementProductJun 5, 2025

Cognition360 June 2025 Updated Reports

There are a whole lotta updated reports and data models for Cognition360 – ten of them! Lot to go through, a lot to unpack, and a whole lot that you’re going to want for your organization.

Cognition360Reporting
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Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
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Man carrying oversized files representing updated reports for ScalePad Cognition360.
EnhancementProductMar 14, 2025

Cognition360 March 2025 updated reports

Spring is a time of growth and renewal, and the Cognition360 team has sprung into action release enhancements to four reports for Cognition360, providing your MSP with improved analysis of your operations and financial situation.

Cognition360Reporting
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Man with a checklist with checked items in the background, representing a new default Quote List view for Quoter.
FeatureProductMar 4, 2025

Quoter New Default Quotes List

As people of culture (or possibly aging Simpsons fans), I’m sure you are already aware that default is the two sweetest words in the English language.

QuoterQuoting
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Two meshing gears symbolizing how push quotes work with integrated PSA and CRM tools for Quoter
FeatureProductFeb 18, 2025

Quoter Per-Status Push Quotes

We're making pushing quotes to integrations more flexible by including a per-status push toggle.

QuoterQuoting
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Character stacking Lego-style building blocks as a visual analogy of what an MSP could build with an API to Quoter.
FeatureProductFeb 4, 2025

New Quoter API Endpoints for Templates and Quotes

Want to skip the backstory and dive right into it? Reference documentation for v0.1.0 of the Quoter API is here: https://docs.quoter.com/api (note the updated URL). Quoter partners can generate API keys and jump right in.

QuoterQuoting
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Cognition360 December 2024 updated reports
EnhancementProductDec 10, 2024

Cognition360 December 2024 updated reports

We just released enhancements to four reports for Cognition360, providing your MSP with improved analysis of your operations and financial situation.

Cognition360Reporting
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ScalePad launches the ScalePad Hub
FeatureProductNov 20, 2024

ScalePad launches the ScalePad Hub

From within any ScalePad account, users can seamlessly navigate to their other subscriptions. Partners only need to click the Bento Box menu in the top nav to quickly open any of their other subscribed apps.

Backup RadarCognition360Backup
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