Product
Datto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
Vendor
Kaseya is a global IT management and cybersecurity software company serving 50,000+ customers across 170+ countries. Through acquisitions including Datto ($6.2B in 2022) and IT Glue, Kaseya offers 30+ products in its unified IT Complete platform.