CSAT
Kaseya
Customer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
2
Products
1
Capabilities
Live
Status
Context
Product
Customer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
Vendor
Kaseya is a global IT management and cybersecurity software company serving 50,000+ customers across 170+ countries. Through acquisitions including Datto ($6.2B in 2022) and IT Glue, Kaseya offers 30+ products in its unified IT Complete platform.
Vendor family
Datto Autotask PSA
Datto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
Kaseya Autotask PSA
Professional services automation platform providing unified ticketing, billing, project management, and CRM capabilities for managed service providers.
Kaseya Datto BCDR
Business continuity and disaster recovery solution combining local backup appliances with cloud replication and instant virtualization for MSPs.
Support
Get setup help, troubleshooting guidance, or request an improvement when this integration does not cover the workflow you need yet.
