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Partner Stories

Customer proof from MSPs using ScalePad to make client value easier to see, explain, and expand.

40 stories

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Customer Proof

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The game-changer behind ITECH’s shift to results-based growth
Partner storyJune 2, 2025

The game-changer behind ITECH’s shift to results-based growth

Developing a sales process that goes beyond the basics and incorporates data from all parts of the business can be a challenge.

Lifecycle ManagerCustomer SuccessGrowth
Brittany McDougall
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Cognition360 helps high-growth MSP NexusTek achieve more with less
Partner storyDecember 6, 2024

Cognition360 helps high-growth MSP Nexus Tek achieve more with less

Now with more than 320 employees, Nexus Tek has grown rapidly to its current position as one of the top 25 MSPs worldwide.

Cognition360Customer SuccessGrowth
Evan Pappas
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Managed Solution saves $100,000 from one Cognition360 analytics report
Partner storyDecember 6, 2024

Managed Solution saves $100,000 from one Cognition360 analytics report

San Diego-based MSP Managed Solution’s integrated IT services create an IT journey tailored to business needs, starting with a full assessment of each customer’s current IT environment, then delivering innovative solutions to solve complex business challenges…

Cognition360Customer SuccessGrowth
Evan Pappas
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JK Technology Solutions ScalePad Warranty Lifecycle Manager Assets Revenue MSP
Partner storyJanuary 27, 2023

JK Technology Solutions evolved their revenue with warranties

Growing an MSP can be a path with many barriers to progress. Expanding to include more staff or more clients can often strain existing revenue and create the need to strain existing resources to bring in more money.

Lifecycle ManagerCustomer SuccessProfitability
Evan Pappas
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Alvarez-Lifecycle-Manager-2
Partner storySeptember 27, 2022

How Alvarez Technology Group grows and maintains revenue

Alvarez Technology Group uses Lifecycle Manager to grow their revenue and deliver better service to their clients.

Lifecycle ManagerCustomer SuccessAutomation
Evan Pappas
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Transformitive-and-Lifecycle-Manager
Partner storySeptember 26, 2022

How TransformITive revitalized its QBRs with Lifecycle Manager

Lifecycle Manager is an important piece of the TransformITive process, helping them develop and grow their QBR meetings into strategic conversations with their clients.

Lifecycle ManagerCustomer SuccessQBRs
Evan Pappas
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