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Partner Stories

Customer proof from MSPs using ScalePad to make client value easier to see, explain, and expand.

40 stories

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Curatrix-and-Lifecycle-manager
Partner storyMay 26, 2025

How Curatrix Technologies evolved from a reactive MSP to A proactive MSP

Curatrix Technologies used Lifecycle Manager to take their MSP business from reacting to client problems to being proactive about preventing issues.

Lifecycle ManagerCustomer SuccessQBRs
Evan Pappas
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How Alt-Tech increased client engagement and saved 6 hours per week with revamped QBR reporting
Partner storyJanuary 6, 2025

How Alt-Tech increased client engagement and saved 6 hours per week with revamped QBR reporting

Kendra Schaber spent hours each week creating slide decks for client meetings. She knew there was a problem when she saw her clients’ eyes glaze over while she was presenting.

Lifecycle ManagerCustomer SuccessQBRs
Evan Pappas
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Ratcliff Backup Monitoring
Partner storyJune 22, 2023

Ratcliff IT provides better service with automated backup monitoring

Keeping up with client backups is a priority for London-based MSP Ratcliff IT. It’s important work, but it was taking too much time.

Backup RadarBackupAutomation
Evan Pappas
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Evolving the warranty process helps SUCCESS increase revenue
Partner storyFebruary 21, 2023

Evolving the warranty process helps SUCCESS increase revenue

When faced with challenges in sourcing products or dealing with supply chain issues, MSPs feel the pressure to keep their business moving forward.

Lifecycle ManagerCustomer SuccessProfitability
Evan Pappas
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Gflex Backup Monitoring Management Radar Security Lifecycle
Partner storyJanuary 4, 2023

Gflex reclaimed hours of staff time with automated backup monitoring

Across the MSP industry, the potential of missed backups remains a constant risk.

Backup RadarBackupAutomation
Evan Pappas
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David Mercer Consulting uses Lifecycle Manager to grow their business and relationships
Partner storyOctober 27, 2022

David Mercer Consulting uses Lifecycle Manager to grow their business and relationships

David Mercer Consulting found a way to be more efficient with a small staff and meet the needs of their local clients.

Lifecycle ManagerCustomer SuccessAutomation
Evan Pappas
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eacs Backup Radar
Partner storyOctober 11, 2022

Upfront investment results in long-term payoff for eacs

Read about how eacs Ltd., a leading mid-market MSP, boosted productivity in four short months by implementing Backup Radar into their workflow.

Backup RadarBackupAutomation
Evan Pappas
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RiverRun-and-Backup-Radar
Partner storyOctober 4, 2022

River Run is securing data and creating revenue with Backup Radar

River Run was looking for a way to automate backup monitoring to prevent missed backups and maintain up-to-date coverage for all of their clients. They found that Backup Radar met that need perfectly.

Backup RadarBackupAutomation
Evan Pappas
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Alvarez-Lifecycle-Manager-2
Partner storySeptember 27, 2022

How Alvarez Technology Group grows and maintains revenue

Alvarez Technology Group uses Lifecycle Manager to grow their revenue and deliver better service to their clients.

Lifecycle ManagerCustomer SuccessAutomation
Evan Pappas
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Alt-tech-and-LM
Partner storySeptember 26, 2022

Alt-Tech Inc. builds better client relationships with Lifecycle Manager

Alt-Tech Inc. has been consistently growing for more than a decade; showing how an MSP can scale up to provide better service to more clients.

Lifecycle ManagerCustomer SuccessAutomation
Evan Pappas
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