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Partner Stories

Customer proof from MSPs using ScalePad to make client value easier to see, explain, and expand.

40 stories

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Advanticom is powering continuous service improvement
Partner storyDecember 6, 2024

Advanticom is powering continuous service improvement

Pittsburgh-based Advanticom is using Cognition360 to drive continuous improvement in services delivered to customers, as well as major improvements in operational efficiency and profitability.

Cognition360Customer SuccessProfitability
Evan Pappas
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Cognition360 helps high-growth MSP NexusTek achieve more with less
Partner storyDecember 6, 2024

Cognition360 helps high-growth MSP Nexus Tek achieve more with less

Now with more than 320 employees, Nexus Tek has grown rapidly to its current position as one of the top 25 MSPs worldwide.

Cognition360Customer SuccessGrowth
Evan Pappas
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Cognition360 LIVE pilot delivers the goods for FXTI
Partner storyDecember 6, 2024

Cognition360 LIVE pilot delivers the goods for FXTI

From its base in Quebec, Canada, FXTI provides wide and deep consulting and managed services to both medium and large customers, with special expertise in servicing the Quebec Mining industry.

Cognition360Customer Success
Evan Pappas
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AZTech IT Solutions boosts technician efficiency by 20 percent
Partner storyDecember 6, 2024

AZTech IT Solutions boosts technician efficiency by 20 percent

Within weeks of implementing Cognition360’s Team Utilization and Agreement Profitability reports, UK MSP AZTech IT Solutions has boosted technician utilization by around 20 percent.

Cognition360Customer SuccessProfitability
Evan Pappas
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Managed Solution saves $100,000 from one Cognition360 analytics report
Partner storyDecember 6, 2024

Managed Solution saves $100,000 from one Cognition360 analytics report

San Diego-based MSP Managed Solution’s integrated IT services create an IT journey tailored to business needs, starting with a full assessment of each customer’s current IT environment, then delivering innovative solutions to solve complex business challenges…

Cognition360Customer SuccessGrowth
Evan Pappas
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Helping to ‘roll the trucks’ at SUCCESS Computer Consulting
Partner storyDecember 6, 2024

Helping to ‘roll the trucks’ at SUCCESS Computer Consulting

With over 200 customers and nearly 100 staff, Twin Cities MSP SUCCESS Computer Consulting is a thriving business with a unique approach to serving both its customers and its staff.

Cognition360Customer Success
Evan Pappas
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‘Getting inside the data’ at IT Weapons
Partner storyDecember 6, 2024

‘Getting inside the data’ at IT Weapons

IT Weapons is the national IT services division of Konica Minolta Canada. The company is growing fast, with more than 140 people working from offices in major centers across Canada.

Cognition360Customer SuccessReporting
Evan Pappas
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Killing the pain at VGM Forbin
Partner storyDecember 6, 2024

Killing the pain at VGM Forbin

From its base in Waterloo Iowa, VGM Forbin is a web services and digital marketing company, now branching out strongly into IT managed services.

Cognition360Customer Success
Evan Pappas
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TechPath boosts staff profitability by more than 12% in one year with Cognition360
Partner storySeptember 15, 2023

Tech Path boosts staff profitability by more than 12% in one year with Cognition360

Managing the growth of your business is a tough task. MSPs need to preserve or increase profitability, while also reinvesting back into their business.

Cognition360Customer SuccessProfitability
Evan Pappas
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Cognition360 reporting drives a 15-20 percent increase in efficiency for RFA
Partner storySeptember 15, 2023

Cognition360 reporting drives a 15-20 percent increase in efficiency for RFA

As MSPs tackle new challenges in their quest to grow and sustain their business, they need the right tools for the job.

Cognition360Customer SuccessReporting
Evan Pappas
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Cognition360 saves Cinos from ‘ConnectWise reporting hell.’
Partner storySeptember 15, 2023

Cognition360 saves Cinos from ‘Connect Wise reporting hell.’

Accessing Connect Wise data for reporting can be a time-consuming process for MSPs. Staff can spend days collecting the right data for analysis and decision making.

Cognition360Customer SuccessReporting
Evan Pappas
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