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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

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Cyber-Liability-Insurance
ArticleJune 13, 2025

Cyber liability insurance: What MSPs need to know

Cyber liability insurance one of the cyber security measures that MSPs need to be aware of. Find out how it affects your MSP and your clients, and more details on this evolving security measure.

ControlMapComplianceSecurity
Evan Pappas
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The future of GRC: How MSPs can protect SMB clients and unlock new opportunities
ArticleOctober 17, 2024

The future of GRC: How MSPs can protect SMB clients and unlock new opportunities

Governance, Risk, and Compliance (GRC) services are essential for MSPs who want to help clients improve operational efficiency and safeguard their business against cyber threats.

ControlMapComplianceGrowth
Evan Pappas
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Why you need a Data Protection Strategy - yesterday
ArticleMay 24, 2024

Why you need a Data Protection Strategy - yesterday

Cyber attacks, natural disasters, critical power outages — all of these can impact your MSP’s ability to access crucial business data. When these events occur, you need a data protection strategy in place.

Backup RadarBackupSecurity
Evan Pappas
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Preparing your MSP for a cyber security audit
ArticleMay 1, 2024

Preparing your MSP for a cyber security audit

Audits can be a source of anxiety for MSPs who aren’t prepared. But passing audits is critical to your MSP’s long-term health and success.

ControlMapComplianceSecurity
Evan Pappas
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Top 10 frameworks MSPs use to generate recurring revenue
ArticleMarch 26, 2024

Top 10 frameworks MSPs use to generate recurring revenue

Before diving into Compliance as a Service, it’s important for MSPs to understand the most common compliance frameworks.

ControlMapSecurityCompliance
Evan Pappas
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Four pricing strategies MSPs should consider for compliance as a service
ArticleMarch 26, 2024

Four pricing strategies MSPs should consider for compliance as a service

Choosing the right pricing model for your Compliance as a Service (CaaS) offering is critical to maximizing your MSP’s revenue.

ControlMapComplianceSecurity
Evan Pappas
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Data security
ArticleAugust 17, 2023

Cyber insurance and compliance: Why MSPs need both

With the ever-growing threat of cyberattacks, cyber insurance is a must-have for MSPs and your clients. Fortunately, maintaining compliance can help reduce cyber insurance rates.

ControlMapComplianceSecurity
Evan Pappas
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ControlMap SOC 2 audit readiness assessment guide
GuideAugust 2, 2023

SOC 2 readiness assessment: A complete guide to getting ready for a successful SOC 2 audit

Is your MSP interested in SOC 2 compliance? Jump-start the process with our complete SOC 2 assessment guide!

ControlMapComplianceSecurity
Evan Pappas
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SOC 2 and ISO 27001 for MSPs
ArticleJune 20, 2023

The importance of SOC 2 and ISO 27001 compliance in the MSP space

Two of the most common compliance standards for MSPs and clients are SOC 2 and ISO 27001. These frameworks help organizations protect sensitive data and improve operational efficiency.

ControlMapComplianceSecurity
Evan Pappas
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