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Practical guides, opinions, and field notes for MSPs working on customer success, compliance, quoting, backup operations, and growth.

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GuideDecember 25, 2023

How to use Quoter to build better relationships in B2B sales

Building strong relationships is crucial in the world of B2B sales. The success of your business often depends on the connection you establish with your clients.

QuoterCustomer SuccessGrowth
Scott Bauer
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A white silhouette head with three yellow gears inside representing how an MSP is process- and tech-driven rather than naturally
ArticleDecember 20, 2023

MSPs: The trick to building customer relationships (when you’d rather focus on tech)

Building customer relationships is essential to running a successful managed service provider (MSP) business.

QuoterCustomer SuccessGrowth
Scott Bauer
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Growing plant with seven yellow leaves representing nurturing improved relationships with clients of an MSP.
ArticleDecember 18, 2023

MSPs: How (and why) to nurture better relationships with your existing clients

For managed service providers (MSPs), building strong relationships with existing clients is crucial to success.

QuoterCustomer SuccessGrowth
Scott Bauer
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Two overlapping checklists linked by yellow arrows representing how an MSP should update their recurring service contracts.
ArticleDecember 15, 2023

5 ways Quoter helps MSPs retain clients while revising their service agreements

As Managed Service Providers (MSPs) strive to adapt to ever-changing client needs, it becomes essential to revise service agreements periodically.

QuoterCustomer SuccessGrowth
Scott Bauer
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Two overlapping checklists linked by yellow arrows representing how an MSP should update their recurring service contracts.
ArticleDecember 11, 2023

MSPs: 9 clues it’s time to update your recurring service contracts

One area that often needs attention is your recurring service contracts. Reviewing and updating these contracts helps you meet your client’s evolving needs and stay competitive.

QuoterCustomer SuccessGrowth
Scott Bauer
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ArticleDecember 1, 2023

MSPs: 10 Ways To Use Discount Codes To Grow Your Business

Discount codes are a powerful tool that can help Managed Service Providers (MSPs) grow their business in various ways. By offering discounts to customers, MSPs can:

QuoterCustomer SuccessGrowth
Scott Bauer
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A cartoon of a man in a pith helmet wearing a collared short-sleeve shirt and a backpack facing a map on a round table that he's drawing an
GuideAugust 28, 2023

An MSP’s Guide to Networking and Building Relationships for B2B Sales

As an MSP, navigating the complex world of B2B sales entails more than just delivering reliable tech services.

QuoterCustomer SuccessGrowth
Scott Bauer
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ArticleApril 22, 2023

Top 6 CRM integrations to use with Quoter

A good CRM is an essential part of maintaining customer relationships. Up-to-date, rich detail on customer history turns into a powerful business asset over time.

QuoterCustomer SuccessGrowth
Scott Bauer
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