Backup Radar integration
Kaseya
Backup Radar syncs backup-related tickets directly with Kaseya BMS so MSPs can automate ticket creation, grouping, appending, and closure in their PSA workflow.
Kaseya is a leading platform with a suite of software solutions purpose-built for MSPs. From PSAs to RMMs to Documentation Kaseya has built a multifunctional IT platform for many MSPs’ daily needs. Backup Radar integrates with some of Kaseya’s most popular tools.
Automate your workflow Backup Radar connects directly with the Kaseya BMS professional service automation platform. This helps MSPs fully automate their backup ticketing workflow across all backup products, saving time and money while reducing human errors.
Legacy integration content
Kaseya BMS is a professional services automation platform for MSPs. Backup Radar optimizes backup-related tickets by syncing directly with BMS, using automated ticketing intelligence to open, group, append, and close resolved tickets in your PSA.
Automate your workflow
Backup Radar connects directly with the Kaseya BMS professional service automation platform. This helps MSPs fully automate their backup ticketing workflow across all backup products, saving time and money while reducing human errors.
Customize your ticket profiles
Flexible ticketing profiles can create tickets in the appropriate queue with the proper status, priority, type, subtype, item, and source. Our intelligent ticketing system can alert on failure by creating the ticket immediately to ensure any high priority backups do not get missed in your BMS workflow, while ensuring you only see what’s important. Everything you need, and only what you need.
We made it easy to integrate Kaseya BMS. All you need are your API keys, and in a few clicks, you'll have streamlined backup monitoring integrated with your stack. Learn more
Vendor family
Datto Autotask CSAT
Customer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
Datto Autotask PSA
Datto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
IT Glue
IT documentation platform for MSPs centralizing passwords, configurations, SOPs, and runbooks with deep PSA and RMM integrations.
