BDR
Kaseya
Kaseya Backupify
Cloud-to-cloud backup for Google Workspace and Microsoft 365 providing automated daily backups and fast point-in-time restore of SaaS data.
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Customer satisfaction survey module integrated into Autotask PSA, enabling MSPs to collect client feedback and ratings after ticket resolution.
Datto Autotask PSA
Datto Autotask PSA is a cloud-based platform designed for MSPs managing client IT environments, unifying service desk ticketing, time/expense capture, contracts, and invoicing. It also links tickets to Datto RMM alerts and supports integrations such as QuickBooks to reduce manual handoffs and improve reporting.
IT Glue
IT documentation platform for MSPs centralizing passwords, configurations, SOPs, and runbooks with deep PSA and RMM integrations.