ScalePad

Product Updates

Release notes, product improvements, integrations, and platform work from across ScalePad.

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Green hero banner featuring the Lifecycle Manager logo with partner logos HALO PSA, Autotask, and SmileBack; center shows a CSAT dashboard
FeatureProductApr 24, 2026

New Lifecycle Manager CSAT Integrations: SmileBack, Autotask, & Halo

MSPs already have plenty of signals that suggest how a client feels—aging hardware, recurring issues, slower-than-average ticket resolution, and more. But those signals don’t tell the full story.

Lifecycle ManagerCustomer Success
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Deliverables Launch Blog Header
FeatureProductJan 29, 2026

Own the QBR with the new Deliverables in Lifecycle Manager X

QBRs and strategic reviews should be the moment you elevate the conversation. They are your opportunity to align on goals, show progress, and agree on what comes next.

Lifecycle ManagerCustomer Success
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LCI to LMX Assessment Template Migration
FeatureProductOct 17, 2025

LCI to LMX Assessment Template Migration

Bring your existing assessment templates from Lifecycle Insights (LCI) into Lifecycle Manager X (LMX) in a few clicks.

Lifecycle ManagerAsset Lifecycle
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New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links
FeatureProductOct 7, 2025

New in Lifecycle Manager X PDFs in Deliverables, Assessment Imports and Initiative to Meeting Links

We’re excited to share three updates that make it easier than ever to prepare, deliver, and personalize client conversations in Lifecycle Manager X.

Lifecycle ManagerAsset Lifecycle
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Windows 11 Readiness Just Got Easier in Lifecycle Manager
FeatureProductMar 31, 2025

Windows 11 Readiness Just Got Easier in Lifecycle Manager

Windows 11 is coming fast, so is your plan to handle it. We're excited to launch Windows 11 Insight in Lifecycle Manager, a new feature that gives you a clear view of which devices are eligible for upgrade and which.

Lifecycle ManagerAsset Lifecycle
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Introducing Lifecycle Manager for Client Engagement
FeatureProductMay 15, 2024

Introducing Lifecycle Manager for Client Engagement

Meet the new Lifecycle Manager — a unified place to assess, plan, implement, and measure meaningful changes for your clients.

Lifecycle ManagerAsset Lifecycle
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ScalePad adds Microsoft Surface PCs to its Assurance Service
FeatureProductApr 2, 2024

ScalePad adds Microsoft Surface PCs to its Assurance Service

ScalePad now supports Microsoft Surface PCs as part of its Workstation Assurance extended warranty service inside Lifecycle Manager for US-based Partners.

Lifecycle ManagerCustomer Success
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