Product
HaloITSM is an ITIL-aligned ITSM platform for MSPs managing client environments, combining incident and change workflows, a self-service portal, CMDB dependencies, and AI ticket triage/summaries to speed resolution and standardize reporting.
Vendor
Halo is a UK software company founded in 1994 providing workflow automation and service management for IT departments, MSPs, and customer service organizations. Their single platform supports ITIL-aligned ITSM, PSA, and CRM configurations across 75+ countries.