
How Ekaru creates better QBRs and improves client relationships
Ann Westerheim, PhD, Founder and President of Ekaru, founded Ekaru in 2001 to provide MSP services to small businesses in her local community in and around Boston, MA.
Customer proof from MSPs using ScalePad to make client value easier to see, explain, and expand.
26 stories

Ann Westerheim, PhD, Founder and President of Ekaru, founded Ekaru in 2001 to provide MSP services to small businesses in her local community in and around Boston, MA.

Luis Alvarez of Alvarez Technology Group uses the visual design of his asset reports to help his clients understand the state of their tech.

Managing the growth of your business is a tough task. MSPs need to preserve or increase profitability, while also reinvesting back into their business.

As MSPs tackle new challenges in their quest to grow and sustain their business, they need the right tools for the job.

Accessing Connect Wise data for reporting can be a time-consuming process for MSPs. Staff can spend days collecting the right data for analysis and decision making.

When faced with challenges in sourcing products or dealing with supply chain issues, MSPs feel the pressure to keep their business moving forward.

Growing an MSP can be a path with many barriers to progress. Expanding to include more staff or more clients can often strain existing revenue and create the need to strain existing resources to bring in more money.

With experience as an MSP for smaller businesses, Ekaru knows how important security is at a small scale.

David Mercer Consulting found a way to be more efficient with a small staff and meet the needs of their local clients.

Alvarez Technology Group uses Lifecycle Manager to grow their revenue and deliver better service to their clients.

With customers in health care, legal services, and banking, Safety Net has plenty of compliance regulations to keep track of. See how they stay ahead of requirements with Lifecycle Manager.

Alvarez Technology Group puts their clients' safety and security first. See how they use Lifecycle Manager's asset lifecycle report to help with cyber insurance.
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