ScalePad
GuideJuly 21, 20222 min read

A Quoter Guide To Merge Fields

Using Merge Fields to customize your quotes, proposals and emails can add up to saving a ton of time while creating a highly personalized experience for your customer.

Scott Bauer
Quoter
Two overlapping checklists linked by yellow arrows representing how an MSP should update their recurring service contracts.

Using Merge Fields to customize your quotes, proposals and emails can add up to saving a ton of time while creating a highly personalized experience for your customer. Quoter offers a wide range of Merge Fields your business can use to eliminate some of the repetitive parts of quote creation. Using Merge Fields mitigates human error, either from spelling or simply forgetting to update T&C or MSA text from a Proposal Template.

In this post, we cover all of the supported Merge Fields and common parts of a sales process where Merge Fields are used.

Where can Merge Fields be used in Quoter?

Email (Subject Line, Body, Quote PDF Filename / Accepted Filename)

quoter-guide-to-merge-fields inline image 9

Quote / Proposal Templates

  • Cover Page
  • Cover Letter
  • Appended Content

Quote Acceptance

  • Thank you page
  • Error page

Quote Detail Information

Quote detail information refers to the criteria in a given quote that can be parsed out and added to an email or quote template.

Quote DetailDescription
​​​​​​​##QuoteFormName##Quote Form Name
##QuoteNumber## ​​​​​​​Quoter Number
##QuoteLink## ​​​​​​​Quote Link
##QuoteWebViewURL## ​​​​​​​Quote Web View URL
##QuotePDFURL##Quote PDF URL
​​​​​​​##QuoteTotal##Quote Total
​​​​​​​##RawQuoteTotal##Raw Quote Total
​​​​​​​##QuoteUpfrontTotal## ​​​​​​​Quote Upfront Total
##RawQuoteUpfrontTotal##Raw Quote Upfront Total
​​​​​​​##QuoteRecurringTotal## ​​​​​​​Quote Recurring Total
##RawQuoteRecurringTotal##Raw Quote Recurring Total
​​​​​​​##QuoteCreatedDate##Quote Created Date
​​​​​​​##QuoteCreatedDateTime## ​​​​​​​Quote Created Date and Time
##QuoteExpiryDate## ​​​​​​​Quote Expiry Date (days), is set in General Settings
##RecurrenceIntervalAdjective##Recurrence Interval Adjective
​​​​​​​##RecurrenceInterval##Recurrence Interval (Monthly, Quarterly, Semi-annually or Annually)
​​​​​​​##UpfrontPayments##Upfront Payments in the local currency set
​​​​​​​##GracePeriod## ​​​​​​​Your quote grace period (days), is set in account settings or at the template level

Business Information

Your Business Information is pulled from your Account Settings within Quoter.

BusinessDescription
##BusinessName##Business Name
##BusinessAddress##Business Address
​​​​​​​##BusinessCity##Business City
##BusinessPostalCode##Business Postal Code
​​​​​​​##BusinessPhone##Business Phone
​​​​​​​##BusinessFax##Business Fax (if applicable)
##BusinessWebsite## ​​​​​​​Business Website
##BusinessEmail##Business Email
##BusinessLogo##Business Logo (if applicable)

Customer Field Data

Customer Field Data is pulled from your CRM or PSA. Customer data may also be added manually at the time of Quote creation but in most cases, this data will be pulled from an integration.

Customer ShippingDescription
##CustomerShippingOrganization## ​​​​​​​Customer Shipping Organization
##CustomerShippingLabel##Customer Shipping Label
​​​​​​​##CustomerShippingFirstName## ​​​​​​​Customer Shipping First Name
##CustomerShippingLastName##Customer Shipping Last Name
​​​​​​​##CustomerShippingStreetAddress##Customer Shipping Street Address
​​​​​​​##CustomerShippingCity## ​​​​​​​Customer Shipping City
##CustomerShippingPostalCode##Customer Shipping Postal Code
​​​​​​​##CustomerShippingCountry## ​​​​​​​Customer Shipping Country
##CustomerShippingPhone## ​​​​​​​Customer Shipping Phone
##CustomerShippingEmail##Customer Shipping Email
​​​​​​​##CustomerShippingRegionShortName## ​​​​​​​Customer Shipping Region Short Name
##CustomerShippingRegionLongName##Customer Shipping Region Long Name
CustomerDescription
##CustomerOrganization##Customer Organization
​​​​​​​##CustomerTitle## ​​​Customer Title
##CustomerFirstName##Customer First Name
​​​​​​​##CustomerLastName##Customer Last Name
​​​​​​​##CustomerStreetAddress##Customer Street Address
​​​​​​​##CustomerCity##Customer City
​​​​​​​##CustomerPostalCode##Customer Postal Code
​​​​​​​##CustomerCountry##Customer Country
​​​​​​​##CustomerWorkPhone## ​​​​Customer Work Phone
##CustomerEmail##Customer Email
##CustomerRegionShortName## ​​​​​​​Customer Region Short Name
##CustomerRegionLongName## ​​​​​​​Customer Region Long Name

User Data

User Data refers to the “owner” or “publisher” of the Quote. These merge fields are commonly used on a proposal cover page so that the prospect can easily contact the person who created the proposal.

UserDescription
##UserFirstName##User First Name
​​​​​​​##UserLastName## ​​​User Last Name
##UserEmail## ​​​​User Email
##Signature##User Signature

How will your business use Merge Fields?

After taking a look at all the possible Merge Fields you can use with your Quoter account, you might have a few new ideas on how Merge Fields can be used to improve your sales process even further.

Share your creative use cases and tag us on Linkedin! If you have any questions on using Merge Fields please connect with our support team and we can help.

Knowledge Base Articles:
Custom Filename
Mail Merge Fields

Related posts

Keep the thread going.

View All Posts
Guide
Quoter

What is the Quote-to-Cash process? A beginner’s guide

Quote-to-Cash (Q2C) is the full workflow from creating a quote to collecting payment, covering every step of the revenue cycle.

Guide
Quoter

Quotation Software for MSPs: What to Look for and Why It Matters

Manual quoting might seem familiar and convenient. But this process causes downstream inefficiencies that compromise growth and profitability. Automating quoting is a win for MSPs.

Guide
Quoter

How to Handle Tariffs in Your Quoting Process in 2025

If you're an MSP in the U.S., you've probably noticed that tariffs on imported hardware can make quoting a challenge.

More Resources

Explore more ScalePad resources.

Find articles, guides, webinars, and reports for MSP leaders and teams.