ITSM
Atlassian
Jira is a work and project tracking platform for MSPs managing client IT environments, providing forms, configurable workflows, boards/timelines, and automation to coordinate client changes and projects with clearer status and reporting.
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Products
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Capabilities
Live
Status
Works with
Context
Product
Jira is a work and project tracking platform for MSPs managing client IT environments, providing forms, configurable workflows, boards/timelines, and automation to coordinate client changes and projects with clearer status and reporting.
Vendor
Founded in 2002 by Mike Cannon-Brookes and Scott Farquhar, Atlassian is a Sydney, Australia-headquartered (globally) and San Francisco, USA (US headquarters) publicly-traded collaboration and work management software company (NASDAQ: TEAM).
Vendor family
Bitbucket
Bitbucket is a Git-based code hosting and collaboration service designed for MSPs managing client IT environments, providing pull requests, code review, and merge controls plus integrated CI/CD via Bitbucket Pipelines for consistent delivery.
Confluence
Confluence is a collaborative documentation workspace designed for MSPs managing client IT environments, providing centralized pages and templates, real-time co-editing with comments and notifications, and Jira/Jira Service Management linking to speed incident and change handling and standardize delivery.
Support
Get setup help, troubleshooting guidance, or request an improvement when this integration does not cover the workflow you need yet.
