Product
TeamViewer Backup is a disk-to-cloud backup service for MSPs managing client IT environments, enabling centralized policy-based backups, scheduling, and remote file-level restores from a web dashboard with alerts and encryption to reduce recovery risk.
Vendor
TeamViewer is a Göppingen, Germany-headquartered remote access, connectivity, and endpoint management company founded in 2005 by pioneering remote access technology. The company became global leader in remote support, remote connectivity, and IT operations management with $671.4M annual revenue (FY 2024), €759.5M Annual Recurring Revenue, and approximately 650,000 subscribers across 200 countries. With 1,900+ employees globally and publicly traded on Frankfurt Stock Exchange (MDAX: TMV), TeamViewer serves enterprises, SMBs, government agencies, and MSPs seeking comprehensive endpoint management, remote access, and digital workplace solutions. Company strategic evolution from remote access specialist to converged endpoint management and digital workplace platform through acquisitions (1E for Digital Employee Experience capabilities) and organic product development. TeamViewer Remote Management is RMM (Remote Monitoring and Management) add-on to core TeamViewer remote access providing monitoring, patching, security, and backup capabilities. Company emphasizes real-time visibility, proactive management, security, and single-agent architecture reducing endpoint overhead. Core differentiators include global relay infrastructure enabling connectivity from anywhere, multi-OS support, advanced scripting and automation, security controls, and integrated patch management. Strategic focus on Digital Workplace management combining remote access, endpoint monitoring, security, and employee experience optimization.